According to Forbes, 28% of workers in the UK work in hybrid arrangements while 13% work remotely. To learn and monitor how each employee is performing their duties, it is important to have an employee management system in place.
However, since many workers are placed in a remote set-up, the best way to address this is with mobile performance management.
Defining Mobile Performance Management
Those working in a remote or hybrid position, or are on the move for work may not always have access to their systems. However, this does not mean they should fall behind on their performance goals, reviews, and feedback.
By allowing people to access the performance management system via a mobile device, this system makes provisions for real-time updates vis-a-vis performance monitoring and feedback.
Thus, mobile performance management systems help establish a flexible platform for appraisals, reviews, setting goals, and creating developmental plans. Further, they help facilitate better communication between Managers, Team Leaders, and the workers.
Why Mobile Performance Management is Gaining Momentum
With more people preferring to work in hybrid and remote models, tracking each employee can be a difficult task. Further, it is crucial for employees to stay connected even if they are working in the field.
To address this, 81% of companies are trying to implement a change in the way they approach performance management. With mobile performance management, businesses can enjoy the following:
- Device-wide accessibility
- Real-time monitoring and feedback
- Performance tracking using dashboards
- Integration with existing systems
- Facilitates the flow of communication
What Makes Mobile Performance Management Useful
Mobile performance management is tailored to offer convenience. Thus, when a company deploys mobile performance management, it enjoys the below common benefits:
- Better employee engagement.
- Ease of monitoring the workers.
- Streamlining of the review and appraisal process.
- Statistical data and insights for each employee.
- Better goal tracking and alignment.
- Ease of establishing workflows.
- Boost morale and productivity.
- Better employee retention.
Some Popular Performance Management Techniques
When it comes to evaluating how well the employees are doing, it is important to have a set, data-driven framework. With the right performance appraisal, a company can get 39% better at attracting fresh talent.
To deduce how each employee is doing, some of the most widely used performance management frameworks are:
1. Success Circles™ by StaffCircle
An innovative AI-driven tool, Success Circles™ collects feedback throughout an employee’s tenure in the company. It then condenses the data to create a dashboard that reflects Development, Performance, Culture and brand, Communication, and Leadership.
By being able to view their progress and performance at any time, employees can identify any areas where they are lagging and improve.
2. 9 Grid Performance Review System
Using a 3×3 grid or matrix, this technique maps the performance of each employee versus their potential. Thus, the 9 Grid Performance Review system offers a clear visual of which employees are performing well, identifies areas for improvement, and helps with succession planning.
3. KPIs and Employee Scorecards
KPIs or Key Performance Indicators are definite parameters against which an employee is evaluated. Further, for every job role, there can be some KPIs that apply to all. Using these as a benchmark, organisations can implement a scorecard system to evaluate their employees.
4. Individual Development Plans
Instead of clubbing workers into set groups, HRMs can take a more one-on-one approach with Individual Development Plans for each employee. Not only does this provide in-depth data of the strengths of each employee but it also helps employees identify where they can improve.
5. Performance-Values Grid
Devised by Jack Welch, this is a simpler version of the 9 Grid Performance Review System. However, instead of just performance it also accounts for the adherence to company values. By evaluating each employee, this method groups workers into top performers, solid employees, violators, and deadwood employees.
How to Select a Mobile Performance Management Tool
Landing on a mobile performance management tool that is the best fit for your company is two-fold – knowing what you need and selecting a suitable tool.
Evaluating What the Organisation Needs
Not every company has the same needs or even structured the same way. Thus, one may need to automate the HR process while the other may just need a platform that helps evaluate the workers. Further, the parameters of the software need to be the same or similar to those in use.
To serve the interests of the workers, the tool needs to do the following:
- Track tasks and goals.
- Generate progress reports.
- Identify both strengths and skill gaps.
- Help submit appraisals.
- Offer performance feedback.
To aid HR processes, there needs to be additional options for:
- Easy onboarding of new joinees.
- Remote training programs.
- Leave management.
Steps to Select the Right Performance Tool
It is important for the mobile performance management tool that you choose and deploy to be the right fit. To ensure this, the steps are as follows:
1. Identify Business Needs
Here, the above mentioned parameters, i.e., the tasks that are necessary to achieve will help provide a guide.
2. Set a Budget for the Activity
Keeping in mind the scale of your operation and the amount that you can afford to spend, allocate a budget for a mobile performance management tool.
3. Evaluate Available Tools Based on Their Features
Once you know what your company needs, it is time to start evaluating. Importance can be given to the below features:
- Ease of use
- Custom options
- Scalable
- Functionality
- Data security protocols
4. Go Through the Market Feedback
Client feedback is a good way to learn if a tool is suitable for your business or not.
5. Avail the Free Trials to Learn More About How Each Work
Many mobile performance management software have a free-demo option to help clients learn more. Try this out to see if the software meets your business needs.
6. Speak to the Vendor
Get clarity directly from the vendor regarding client support systems, and different pricing models. Further, you can also take a look at their compliance certifications to learn whether they meet the industry standards or not.
To Conclude: Bringing Objectivity to Appraisals
Using a Mobile Performance Management tool is an effective way to establish a transparent, fair, and objective system for employees who work away from their desks. With a rise in the number of people working in such arrangements, the number of companies who wish to go for this tool is also increasing.
Whether the Mobile Performance Management software uses Success Circles™, 9 grid performance review, or some other tool, deploying these systems can effectively streamline how performance appraisals take place.
